Ways of working
How the org operates: teams, decisions, velocity, AI-augmented work. Inward-facing leadership and operating-model content.
Your next team is three people and a pile of agents.
I expect AI-assisted teams to become smaller and organize around complete workflows. The model works only when the pod owns the outcome and runs what it builds.
Four calendar days, one person, one full redesign
A full site redesign in four calendar days, from design system to admin stack. The real question is what product teams should do with the time AI gives back.
Klarna's AI U-turn isn't a failure story
Klarna reported faster support and stable satisfaction, while its CEO later said its customer-service cost-cutting went too far. Product leaders need to read both.
The permission tax: when growing teams ship less, not more
It took a month to build and three to four months to get permission. Team growth can slow delivery when every decision needs another approval.
AI made building easy. Knowing what to build just got expensive.
AI can make execution cheaper, but it also exposes weak decisions faster. The valuable skill is defining work clearly enough to test whether it matters.
AI isn't coming for your team. It's coming for their busywork.
AI's immediate value is removing repetitive work from experienced people. Leaders should start with one workflow, not a headcount target.